Velvet Card Lounge

Introduction and Acceptance of Terms

These Terms and Conditions govern your use of the Velvet Card Lounge website and your participation in any activities at our physical venue in Southbank, Melbourne. By accessing the website or visiting the venue, you agree to be bound by these terms.

If you do not agree with any part of these terms, you must not use the website or enter the venue. The terms may be updated periodically, and continued use of the website or attendance at the venue after changes are posted constitutes acceptance of those changes. We encourage you to review this page regularly.

Definitions

For the purposes of these terms, the following definitions apply:

  • Venue refers to the physical location at 1 Crown Casino Boulevard, Southbank VIC 3006, Australia.
  • Card Room refers to the designated area within the venue for offline poker and Texas Hold'em tournaments.
  • Chip Buy-in refers to the purchase of non-monetary chips for social gaming. No real money gambling occurs; chips have no cash value and cannot be redeemed for money.
  • High Roller Events are invitation-only gatherings subject to separate terms and conditions.
  • Poker Tables are provided for entertainment purposes only and are not used for any form of real money wagering.

Use of Website

You may use the website for personal, non-commercial purposes to learn about our venue, menu, and tournament schedule, and to make reservations.

  • You must not attempt to gain unauthorized access to any part of the website, its server, or any connected database.
  • You must not use the website for any unlawful purpose or in any way that could damage, disable, or impair the website.
  • You must not interfere with the website's functionality, including by introducing viruses, trojans, or other malicious code.
  • You must not scrape, harvest, or otherwise collect data from the website without prior written consent.

Reservations and Events

Reservation Policy

Reservations can be made through our contact hub or by phone at +61 3 9418 2657. We reserve the right to refuse service or cancel reservations at our discretion.

  • A valid credit card may be required to secure a reservation, but no charges are made unless you fail to show up without notice.
  • Cancellations must be made at least 24 hours in advance to avoid a no-show fee.
  • Dress code: smart casual; no sportswear or flip-flops.

Event Participation

Participation in Texas Hold'em tournaments and high roller events is subject to availability and may require a chip buy-in. Chip buy-ins are for social gaming only and do not represent real money.

  • Tournament schedules are subject to change without notice.
  • High roller events are by invitation only and may have additional terms.
  • All participants must follow the card room rules and the directions of venue staff.

Card Room and Gaming Rules

The card room is for offline poker and social gaming only. No real money gambling is permitted anywhere in the venue.

  1. Players must be 18 years or older to enter the card room.
  2. Chips have no cash value and cannot be exchanged for money or any other item of value.
  3. Cheating or collusion will result in immediate expulsion and a permanent ban from the venue.
  4. Poker tables are for Texas Hold'em and other approved games only.
  5. Players must treat staff and other guests with respect at all times.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Velvet Card Lounge and is protected by Australian and international copyright laws.

  • You may not reproduce, distribute, or create derivative works from any website content without prior written consent.
  • The Velvet Card Lounge name and logo are trademarks and may not be used without permission.

Limitation of Liability

Velvet Card Lounge is not liable for any indirect, incidental, or consequential damages arising from your use of the website or participation in venue activities.

  • We are not responsible for lost or stolen personal items brought into the venue.
  • We are not liable for injuries resulting from your own negligence or failure to follow venue rules.
  • Our total liability is limited to the amount you paid for the specific service, if any.

Governing Law and Dispute Resolution

These terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.

  • You agree to attempt to resolve disputes informally by contacting us first.
  • If informal resolution fails, disputes will be settled through binding arbitration in Melbourne.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at [email protected] or call +61 3 9418 2657.

Our mailing address is 1 Crown Casino Boulevard, Southbank VIC 3006, Australia.